Chum Hospital FAQ for Toronto Patients: Services, ER, Imaging, Records

Chum Hospital offers comprehensive healthcare services including emergency care, diagnostic imaging, specialized medical treatment, and both inpatient and outpatient services. Our emergency department provides 24-hour care for urgent and life-threatening conditions, while our outpatient clinics serve patients requiring routine consultations, follow-up care, and minor procedures.

Our diagnostic imaging services include X-rays, ultrasound, CT scans, and MRI examinations. Specialized medical treatment encompasses various clinical disciplines with board-certified physicians and healthcare professionals. We also provide inpatient services for patients requiring overnight stays, surgical procedures, and extended medical monitoring.

Visiting hours vary by department; contact the hospital directly or check their website for specific unit visiting policies. Emergency department visiting may be restricted based on patient condition and treatment requirements. Inpatient units typically maintain established visiting schedules that balance patient rest needs with family support opportunities.

We recommend calling ahead to confirm current visiting policies, as temporary restrictions may be implemented based on infection control measures or unit-specific requirements. Some specialized care units may have different visiting guidelines to ensure optimal patient care environments.

You can schedule appointments by contacting the hospital directly through their main line or visiting their patient portal online. When calling, have your health insurance information, referral details (if applicable), and preferred appointment times available. The scheduling staff will guide you through the booking process and provide specific preparation instructions.

For specialized services or diagnostic imaging, you may need a physician referral before scheduling. Online patient portals offer convenient 24-hour access to appointment scheduling, though some services may require phone-based booking to ensure proper coordination and preparation.

Bring your health insurance card, photo identification, a list of current medications, and any relevant medical records. Include medication names, dosages, and frequency of administration. If available, bring previous test results, specialist reports, or discharge summaries that may be relevant to your current condition.

Additional helpful items include emergency contact information, a list of known allergies, and any medical devices or equipment you regularly use. Having this information readily available helps emergency department staff provide appropriate and efficient care while avoiding potential medication interactions or contraindications.

Yes, Chum Hospital provides advanced diagnostic imaging services including X-rays, ultrasound, CT scans, and MRI imaging. Our diagnostic imaging center operates with state-of-the-art equipment and certified technologists to ensure accurate and timely results. Most imaging services require a physician referral and advance scheduling.

Preparation instructions vary depending on the type of examination and may include fasting requirements, contrast agent protocols, or specific clothing recommendations. Results are typically available within 24-48 hours for routine studies, with urgent examinations interpreted more rapidly to support immediate clinical needs.

You can request medical records through the hospital records department by providing proper identification and completing required consent forms. Medical record requests typically require photo identification, specific information about the dates of service, and details about which records or reports you need.

Processing times vary depending on the complexity and volume of records requested. There may be fees associated with copying and administrative processing. For urgent record requests related to ongoing medical care, expedited processing may be available through your healthcare provider's office.